View the Service Map in Splunk Observability

Under Network & App Synthetics -> Views, you can select your HTTP Test to view.

• As you enabled the Distributed Tracing in the test. ThousandEyes automatically injects the following trace headers into requests:
  • b3
  • traceparent
  • tracestate

• Under the HTTP Server layer, open the Service Map tab.
  • Use the service map to analyze the trace path:
  • The services involved in the request.
  • Any latency issues, highlighted in red if thresholds are exceeded.
  • Any errors between services, shown as red lines if a request fails.
  • Trace metadata, such as the trace ID and request flow details.

Data may not be ready - Wait a few minutes

The trace needs to be generated by the application and send to Splunk Observability Cloud. This may take a few minutes after the test is created. If you do not see any traces, wait a few minutes and refresh the page.

Debug the Trace in Splunk Observability Cloud

As you dont have access to our Splunk Observability Cloud instance, you will not be able to access the traces in Splunk Observability Cloud. However, if you had access, you would follow these steps:

From the Service Map tab in ThousandEyes, follow the link to the trace in Splunk. There, you can:

• Drill into service-level trace data.
• Use Splunk’s trace search, filters, and dashboards for deeper analysis.

Splunk enriches the trace with the following attributes:

• thousandeyes.account.id
• thousandeyes.test.id
• thousandeyes.permalink
• thousandeyes.source.agent.id

These attributes provide context and allow you to navigate back to the related test in ThousandEyes.

In the Splunk Observability Cloud, you will have a link back to ThousandEyes, allowing you to easily navigate between the two platforms for a comprehensive view of your distributed tracing data.